Terms of service

Terms of Service

Welcome to UPLIV. By visiting or purchasing from upliver.com, you agree to these Terms of Service and to our Privacy Policy.

1. Products and Information

UPLIV offers oral probiotic and wellness products. Product descriptions, images, prices, promotions, and availability may change without prior notice. Product information on this website is for general wellness purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Please read product instructions carefully and consult a qualified professional if you have allergies, medical conditions, are pregnant, nursing, or taking medication.

2. Orders and Payment

When you place an order, you confirm that your order information is accurate and that you are authorized to make the purchase. We may contact you by phone, email, or message to confirm order details. For eligible markets, Cash on Delivery (COD) may be available at checkout. Orders are accepted only after they are confirmed by UPLIV.

3. Pricing, Currency, and Promotions

Prices are shown in the currency available for your selected market and may exclude shipping fees, taxes, duties, or other charges unless stated otherwise. Promotions may be changed, paused, or ended at any time.

4. Shipping and Delivery

Delivery times are estimates and may vary due to carrier, customs, address accuracy, weather, or other circumstances beyond our control. Customers are responsible for providing a complete and reachable shipping address and phone number.

5. Returns, Refunds, and Order Issues

Return, refund, cancellation, damaged item, and delivery issue requests are handled according to our Returns and Order Issues policy: https://upliver.com/pages/returns-order-issues.

6. Privacy

Personal information is handled according to our Privacy Policy: https://upliver.com/pages/privacy-policy.

7. Website Use

You agree not to misuse the website, interfere with store operation, copy site content without permission, submit false information, or use the website for unlawful activity.

8. Intellectual Property

UPLIV names, images, product visuals, text, designs, and other store content belong to UPLIV or its licensors and may not be copied or used commercially without permission.

9. Third-Party Services

Our store may use Shopify and other third-party services for checkout, payments, analytics, advertising, messaging, and delivery. These services may have their own terms and privacy practices.

10. Limitation of Liability

To the fullest extent permitted by law, UPLIV is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms limits rights that cannot be limited under applicable consumer law.